My browser has been sitting like this for about 30 minutes. Regardless of refreshes nothing changes.
Well I can't find out how to insert a picture.
Either way the games all say "Fetching Game" before the rest of the data. Nothing happens when I click on them
-
[FIXED] Fetching Game
-
So I've already missed all my games and it's still like this. The only ones I can click on I joined after this problem started (about a day and a half ago).
Anything admin? -
Everything appears to be operating fine for other users.
Not certain what would be different for you.
First thing to try is to delete your browser cache, or alternatively try a different browser.
Could you try that please and let us know if things correct themselves?
Also on the login page what version do you see at the bottom?
Should be: Version 2.0.191 -
Cleared Google Chrome's Cache to no avail. Launched BF in Firefox, no avail. I do see that version.
-
2.0.191 is the current version that should be visible.
Caching is the only real culprit that would cause this to not update.
We have now completed a manual flush of all intermediate caching on our server end (though it should not be the cause).Please wait three minutes from now, then clear your browser caches again.
You should then seen the current version of 2.0.191.There is potentially a web accelerator on your end that is not updating to the newest files. Are you using any unique web tools or web accelerators?
We have repeatedly tested with different browsers and systems and are fetching the appropriate version.
-
I never had a problem showing the correct version. It was always giving me the right version.
I cleared my cache again and still show Fetching Game before all my games. -
I did, however, find a temporary workaround. If I simply use the view game utility and paste in the id I can play my games for now
-
One more thing, it's no longer just earlier games. It's doing it for all games now.
-
So this issue is either linked to my account or my internet connection. I have no way to test this on a different connection tonight. I may be able to try it tomorrow though. I believe it's one or the other because I'm currently on a different PC under the same network and I'm having the same issue.
-
Sorry we have not been able to resolve your issue faster.
It is a good clue that that utility go to game works for you.
Therefore it might be tied to something unique of your account.This is getting a little technical now, but are you familiar with the debug console in your chrome web browser? If so, you could press SHIFT CTRL J that will bring up the debug console. There might be some error messages in there that would illuminate the culprit.
Regardless, we will continue to investigate on our side.
Thank you for your understanding.
-
This is the first line in the debug console: Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
After disabling ad block plus the error disappeared. So that's all that was related to.
This is the whole debug console:
hc_hello
main1.js:29 Object {status: 0, minClient: 0, newClient: 0, now: "2015-06-28T15:07:00.977Z"}
main1.js:29 Server seconds offset: 6
main1.js:29 New Page: login
main1.js:29 New Page: login
main1.js:29 hc_session
main1.js:29 Object {result: "success", uid: 33, uName: "AnonymousGaming", uFlags: 3, password: "[redacted]"…}
main1.js:29 New Page: home
main1.js:29 bf_getRes: gameString
main1.js:29 Object {e: "gameString", result: "success", data: Array[15]}