My browser has been sitting like this for about 30 minutes. Regardless of refreshes nothing changes.
Well I can't find out how to insert a picture.
Either way the games all say "Fetching Game" before the rest of the data. Nothing happens when I click on them
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[FIXED] Fetching Game
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I never had a problem showing the correct version. It was always giving me the right version.
I cleared my cache again and still show Fetching Game before all my games. -
I did, however, find a temporary workaround. If I simply use the view game utility and paste in the id I can play my games for now
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One more thing, it's no longer just earlier games. It's doing it for all games now.
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So this issue is either linked to my account or my internet connection. I have no way to test this on a different connection tonight. I may be able to try it tomorrow though. I believe it's one or the other because I'm currently on a different PC under the same network and I'm having the same issue.
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Sorry we have not been able to resolve your issue faster.
It is a good clue that that utility go to game works for you.
Therefore it might be tied to something unique of your account.This is getting a little technical now, but are you familiar with the debug console in your chrome web browser? If so, you could press SHIFT CTRL J that will bring up the debug console. There might be some error messages in there that would illuminate the culprit.
Regardless, we will continue to investigate on our side.
Thank you for your understanding.
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This is the first line in the debug console: Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
After disabling ad block plus the error disappeared. So that's all that was related to.
This is the whole debug console:
hc_hello
main1.js:29 Object {status: 0, minClient: 0, newClient: 0, now: "2015-06-28T15:07:00.977Z"}
main1.js:29 Server seconds offset: 6
main1.js:29 New Page: login
main1.js:29 New Page: login
main1.js:29 hc_session
main1.js:29 Object {result: "success", uid: 33, uName: "AnonymousGaming", uFlags: 3, password: "[redacted]"…}
main1.js:29 New Page: home
main1.js:29 bf_getRes: gameString
main1.js:29 Object {e: "gameString", result: "success", data: Array[15]} -
We have simulated login in with your account.
It loads properly and can view all games.
Is your active game list still not fully functional? -
We have found something else though, that might be related.
Working on a fix. -
We have deployed a fast fix for the issue. Things should be all good now for you.
There is one side effect that will temporarily truncate some players finished game lists. This is a result of the fast fix and will be corrected when we roll out the full fix for this issue.
Thank you for all the details, it definitely helped narrow the search.
The reason that it only affected your account is that it was caused by a very small set of events. You needed to have started or completed a game during one of our short upgrade maintenance intervals. This condition has now been taken care of.
Please let us know if you have any further issues.
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Sweet. Thanks guys